![]() ![]() The photo below shows a typical Mac folder structure. For example, a Mac running on El Capitan will not recognise a hard drive with Caterina. A Mac running on an older macOS may not recognise the file system of a newer macOS. If you still can’t see the target hard drive on the desktop, you may need to upgrade the macOS of your working Mac.If you can’t see the hard drive, check the system preference to ensure the external drive option is enabled. macOS will display an external drive on the desktop by default.Navigate to the user folder and copy these folders to your Mac or another external drive: Desktop, Documents, Downloads, Movies, Music, Pictures.Ĭongratulations! You have successfully retrieved your data from a failed Mac. ![]() Click on the drive to open the folders in it.
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